U.S. Memorial Day 2023: How to reach product support on May 29
Thu, 05/25/2023 – 16:39
U.S. Memorial Day—the unofficial start to summer—is here. Not only is it time to dust off the grill, spend time with family and friends, and get ready for a busy real estate season, but more importantly, it’s also a time to honor our fallen heroes.
Monday, May 29 is a U.S. federal holiday, meaning our U.S. offices will be closed. Product support for all Lone Wolf software will be affected, as outlined here.
These Lone Wolf products will have reduced support available
- Transactions (zipForm Edition)
- Transactions (TransactionDesk Edition)
- Back Office
- Cloud Agent Suite
- Propertybase, including CRM and Workspace
- LionDesk CRM
- Terradatum (BrokerMetrics®)
Support staff will be shared across the product line, so we appreciate your patience should you experience any minor delays. Full support will resume on Tuesday, May 30.
Support is fully closed for:
- Lone Wolf Workspace
Full support will be available again on Tuesday, May 30 for these products. In the meantime, if it is urgent, you have the following options:
- A description of what’s going on
- Your contact information
- The word “URGENT” in the subject line
We look forward to being back to kick off real estate’s summer season with you on Tuesday!
Source link: http://www.lwolf.com/blog/us-memorial-day-2023-how-reach-product-support-may-29 by Sarah Trinka at www.lwolf.com